Return & Refund Policy
We accept returns for wall art, figurines, wall clocks, wall mirrors, showpieces, and wall hangings under the following conditions:
1. Return Eligibility
- Items must be unused, undamaged, and in original packaging.
- Return request must be made within 7 days of delivery.
- Products damaged due to misuse, improper handling, or installation are not eligible.
2. Damaged or Wrong Items
- If you receive a damaged, defective, or incorrect item, report it within 48 hours of delivery.
- Clear photos/videos are required for verification.
3. Return Process
- Email your request to jatsaran80@gmail.com with order details and issue description.
- Once approved, return instructions will be shared.
- Items must be securely packed to avoid damage during return transit.
4. Refund Policy
- Refunds are processed after the returned item is received and inspected.
- Approved refunds will be issued within 5–7 business days to the original payment method.
- Shipping charges (if any) are non-refundable unless the return is due to an error or defect.
5. Non-Returnable Items
- Customized or made-to-order products.
- Items showing signs of use or damage after delivery.
6. Cancellation
- Orders can be cancelled only before dispatch.
For any support, contact: jatsaran80@gmail.com